Here’s a comprehensive Dealer Violation & Sanctions Matrix for Crown Organic Biofertilizers Inc. (COBI).
It is designed to standardize enforcement, protect brand integrity, and incentivize compliance across all dealers and distributors. This is ready to be included in your Dealer Handbook or Territory Agreement.
🛡️ COBI DEALER VIOLATION & SANCTIONS MATRIX
| Violation Category | Specific Examples | First Offense | Second Offense | Third / Severe Offense |
|---|---|---|---|---|
| Pricing & SRP Violation | Undercutting Suggested Retail Price (SRP) | Written warning; corrective action plan | Temporary suspension of supply (30 days) | Loss of exclusivity; termination of agreement |
| Territory Encroachment | Selling in another dealer’s exclusive territory without approval | Written warning; corrective plan | Suspension of supply / territory reduction | Termination of agreement; permanent loss of exclusivity |
| Brand Misuse / Misrepresentation | Altered labels, unauthorized marketing claims, claiming COBI affiliation | Written warning; re-training | Suspension of marketing support; corrective measures | Termination; legal action if fraudulent |
| Product Handling & Storage Violation | Selling expired, damaged, or adulterated products | Written warning; corrective action | Temporary supply suspension | Termination; indemnification for damages |
| Failure to Meet Minimum Purchase Commitment | Not achieving agreed quarterly/monthly volumes | Written warning; 30-day corrective period | Downgrade to non-exclusive dealer | Loss of exclusivity; possible termination |
| Non-Compliance with Dealer Code of Conduct | Misleading farmers, unethical sales, non-reporting | Written warning; re-training | Suspension of incentives or field support | Termination; legal action if warranted |
| Regulatory / Legal Violation | Selling unregistered products, unsafe handling, violation of laws | Written warning; compliance plan | Suspension of supply | Immediate termination; report to authorities |
| Demo / Field Activity Misreporting | Fabricated demo results or photos | Written warning; corrective plan | Suspension of demo support | Termination of exclusivity; loss of field support privileges |
| Conflict of Interest | Representing competing brands without disclosure | Written warning; disclosure required | Downgrade of status; corrective measures | Termination of dealer status; loss of territory |
| Repeated Minor Violations | Multiple minor infractions in 12 months | Written notice | Combined corrective measures | Escalation to termination if persistent |
Notes & Guidelines
- Escalation Process:
- All violations are documented in writing.
- Dealers have 30 days to correct minor offenses before escalation.
- Severe violations (fraud, product adulteration, legal breaches) may result in immediate termination.
- Performance & Compliance Review:
- COBI conducts quarterly audits of dealers’ performance, compliance, and reporting.
- Matrix applies to all authorized dealers and extension agents.
- Appeal & Clarification:
- Dealers may submit written appeals or clarification requests to COBI management within 10 business daysof receiving a notice.
- Incentive Adjustments:
- Sanctions may affect volume rebates, demo support, marketing materials, and preferential pricing.
- Core Principle:
“Compliance protects your territory, your brand, and your revenue.”
If you want, I can now integrate this with the full Dealer Handbook into a polished, ready-to-distribute PDF that includes:
- Distributor Handbook
- Territory Exclusivity Policy
- Minimum Purchase Commitment
- Dealer Code of Conduct
- Violation & Sanctions Matrix
- Product Comparison Table & Infographics
This would make it a complete distributor manual ready for onboarding and training.
Do you want me to create that consolidated PDF next?